Frequently Asked Questions (FAQ)

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Do you take my insurance?

You and your therapist will sit down for 45min-1hour and they will discuss your medical history, the history of your current condition, pain intensity, activities that aggravate and ease your pain, how this problem is impacting your everyday activity, and your goals for therapy. They will then do a series of tests and measurements to determine your baseline strength, motion, pain levels, and soft tissue/joint restrictions to determine an appropriate plan of care. The first visit also includes a few simple treatments to help guide the therapist to progressing your care and function.

What do I need to bring for my first visit?

The physical therapy or occupational therapy prescription from your doctor, your ID and insurance card, and wear clothing you can easily move in.

What should I expect for my first visit?

We work with most major insurance companies. We are also willing to work with insurances that we are out of network with, that you can get reimbursed with once your problem is solved. We also offer self-pay and payment package deals if for some reason you're not covered by insurance or would like to pay out of pocket instead.

How long is this going to take each visit and in total?

Each visit will last anywhere from 30 minutes to 1 hour, and your therapist and you will discuss how many weeks your treatment will last and how often you will be seen. Most patients are seen 2x/week.

Which therapist should I see?

We have two different clinics, one which focuses on orthopedic injuries and issues, and one which focuses on neurological and geriatric populations. When we receive your script, we will appropriately schedule you with a therapist that treats and specializes in your condition. After your initial evaluation, we will have a better idea of which clinic you should be treated at. All of our therapists are trained in all conditions, and during the course of your treatment you may see a few of our therapists on staff depending on your schedule!

What is the cost?

At Venture Physical Therapy, our first priority is making sure you get the very best care possible. We work with most major insurances and we will help you verify your benefits, so you understand your portion of your responsibility. Often for major issues, the costs of copay can build up but we are always willing to work out alternative payment plans, so you can return to life you deserve without breaking the bank.



You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit or call our number on our website for more information.